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Troubleshooting FAQ


My servo moves backwards/ moves barely at all/ doesn’t move.

 
My transmitter stopped working. There are no lights on my transmitter.


There are no lights on my receiver.


I left my electronics in water and they stopped working.


One of my firing mechanisms won’t fire.


My transmitter won’t hold a charge.


My receiver won’t hold a charge.


The range on my electronics won’t go past 40 yards.


The bumper doesn’t go very far.


My sound doesn’t work.




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My servo moves backwards or barely moves at all or doesn’t move.


It could be one of several things. It is most likely a connection or a servo issue.

  • Is your receiver loosely mounted in such a way that it can be moved up and down? If not, loosen it.
  • To check the connection from the wiring harness to the receiver, take the wiring harness plug out of the receiver. Are all silver pins at the top of the plug, at an equal level? Push the wires up, so that they are all at the same level, and so there is no pull on the wires. Test.
  • If the same problem occurs, you must check the connection from the wiring harness to the servo. Make cuts near the square plug that is under the heatshrink. Pull off the heatshrink, and unplug the square plug. The three pins on the wiring harness plug should be the same long length. If they are not, it means a wire was pulled, so you must use pliers to pull out the pin so that it is the same long length as the others. Plug the servo back in so it is white wire to white wire, and test.
  • If the same problem occurs, using your spare parts kit, test the connection with a new servo to see if the servo was the problem. If so, replace the servo. If not, check the wiring harness for any nicks or cuts. If there are, you will need a new wiring harness. Finally, the issue could be an internal electronics problem, and you should give Bumper Boy a call.




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My transmitter stopped working. There are no lights on my transmitter.


Take out the battery for 10 minutes to restart the transmitter. If it still does not work, try a new battery. Does the low-battery light blink when it is on the charger? If not, the problem could be the battery charger. 






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There are no lights on my receiver.


Is the unit charged? Does the low-battery light blink when it is on the charger? If not, the problem could be the battery charger. Try replacing the battery. It could also be an internal issue - give Bumper Boy a call. 






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I left my electronics in water and they stopped working.

Take out the battery and try replacing it. It is likely that water infiltrated the battery. If it is very wet, take out the screws in the electronics, taking the case apart, and let it air-dry. If it sat in dirty water, run clean water over it, then let it dry. If it still doesn’t work after you’ve cleaned it, let it dry, and put in a new battery, call Bumper Boy.
 
 
 


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One of my firing mechanisms won’t fire.


It could be one of several things. It is most likely a connection or a servo issue.

Is your receiver loosely mounted in such a way that it can be moved up and down? If not, loosen it. To check the connection from the wiring harness to the receiver, take the wiring harness plug out of the receiver. Are all silver pins at the top of the plug, at an equal level? Push the wires up, so that they are all at the same level, and so there is no pull on the wires. Test. If the same problem occurs, you must check the connection from the wiring harness to the servo. Make cuts near the square plug that is under the heatshrink. Pull off the heatshrink, and unplug the square plug. The three pins on the wiring harness plug should be the same long length. If they are not, it means a wire was pulled, so you must use pliers to pull out the pin so that it is the same long length as the others. Plug the servo back in so it is white wire to white wire, and test. If the same problem occurs, using your spare parts kit, test the connection with a new servo to see if the servo was the problem. If so, replace the servo. If not, check the wiring harness for any nicks or cuts. If there are, you will need a new wiring harness. Finally, the issues could be an internal electronics problem, and you should give Bumper Boy a call.
 
 




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My transmitter won’t hold a charge.
 
Does the low-battery light blink when it is on the charger? If not, the problem could be the battery charger. Use a volt-meter to check- it should be emitting about 17 volts. If it does flash, change the battery with a 9-volt. My receiver won’t hold a charge Does the low-battery light blink when it is on the charger? If not, the problem could be the battery charger. Use a volt-meter to check- it should be emitting about 17 volts. If it does flash, replace the receiver battery. 






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My receiver won’t hold a charge.


Does the low-battery light blink when it is on the charger? If not, the problem could be the battery charger. Use a volt-meter to check- it should be emitting about 17 volts. If it does flash, replace the receiver battery.








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The range on my electronics won’t go past 40 yards.


When did you last change the battery? Low power could be an issue. The antenna may be broken, or it may have been over-tightened, breaking the antenna’s connection to the board. If the antenna connector is broken, it must be sent in for repair. 




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The bumper doesn’t go very far.


Are you lubricating the entire barrel? The grease can cause the bumper to stick. Clean it off, and only lubricate the o-ring. There may be dirt inside the bumper, clean it. What type of shells are you using? (We recommend using Yellow power Wadded shells) Crimped shells can leave residue behind. Since there may be residue in the breach, shoot a round without loading bumpers on the unit. Also use a 22 calibre gun brush to clean the breach. 





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My sound doesn’t work.

Is the unit charged? The sound is the first thing to stop working when the battery on the receiver is low. It is also possible that the unit may be programmed incorrectly. Try re-synchronizing it. If it still doesn’t work, it’s possible that the speaker is broken. You can purchase a new speaker from Bumper Boy. 





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